1. Can I change my order?
Yes you have 1-8 hours to change your order before your gifts are shipped. Email our customer service staff at firstname.lastname@example.org and they will be glad to assist you.
2. What can I do If my credit card is declined?
You can phone us on +353872449446 or email customer service at email@example.com and one of our team will process you order.
3. Can I ship to a 3rd party address?
No, the shipping company will deliver to the address of the customer on the order form.
4. How do I know my order was completed?
The customer receives an order confirmation email once your purchase is completed.
5. How long does shipping usually take?
The duration for shipping is 2-5 days depending on your location and customs clearance.
6. Do you ship 7 days per week?
Best of Ireland Gifts shipping companies operate 5 days per week, Monday - Friday, 8am- 5pm except for holidays when they are closed.
7. Can I return a product to Best of Ireland Gifts?
We have a 30 day return policy, you can see the full details on our gift website under the menu for Refund Policy.
8. Do I need to fill every box for customers details to process the order?
Yes it is important to fill in all the information that is relevant to you to complete the purchase.